CRISIS COMMUNICATION PREPARATION

ECD Insight crisis communication coaching provides clients with the skills and confidence to emerge safely from chaos by using clear, commanding communication.

Through role-playing, techniques are developed to handle emergency press conferences, snap on-site interviews and “ambush” media attacks, both in person and on the telephone.

Using diverse, innovative and surprising teaching situations, we prepare executives to handle worst-case scenarios with a steady hand and a calm, confidence-winning manner. Throughout, the emphasis is on action learning, rather than passive lectures or theorizing.

ECD Insight's programmes are designed to meet the specific communications challenges of our clients such as controversial corporate mergers, legal conflicts or dramatic regulatory changes. Focus points include:

• Responding to rumour and innuendo
• Taking back control in hostile environments
• Devising and delivering convincing responses to leading questions
• Dealing with the journalistic “herd instinct”
• Handling unfair attacks from competitors

Please contact us for more information