A highly interactive and engaging programme that will increase your impact and effectiveness by:

• Raising your visibility and leadership presence
• Inspiring trust and building alliances
• Becoming a more strategic communicator
• Developing new business in tough markets
• Handling difficult people and criticism

“An inspiration! You really know how to get the message across and dig the salient information out.” Julian Winser, CEO, Schroders (C.I.) Ltd.

other client references

Working in a small group of mid- to senior-level executives and two ECD Insight consultants, the workshops will equip you with the skills, insight and confidence to get to the next level as a leader.

ECD Insight’s Communicative Leadership Programme will build on your unique leadership style and allow you to further define and develop a cutting edge in your continued growth and progression as a leader.

Participants complete an online communications-oriented leadership questionnaire, the results of which will be returned ahead of the programme.

Part One – Presence, Passion and Personality

25 Feb. 2010 - 0900 to 1200

Building your leadership “brand” – high-impact first impressions

• Clear, concise and compelling introductions
• Positive body language to increase your communicative impact

Communication styles analysis – what kind of a leader do you need to be?

• Defining the strengths and weaknesses of your current leadership style
• Extending your leadership repertoire while remaining real

Working with emotional intelligence to maximise results

• Gender and individual differences in EQ – understanding your counterparty
• EQ plusses and minuses – understanding yourself

Managing other personality types – active listening

• Dynamic listening to understand your counterparty and build trust
• Inspiring hard to motivate people using insight and empathy

Transforming “small talk” into “big talk” – articulating goals

• Engaging with internal counterparties and with clients in a more meaningful way
• Identifying meaningful and achievable goals

Part Two – Inspirational, Empathic Leadership

4 March. 2010 – 0900 to 1200

Devising credible and memorable messages

• Structuring powerful messages using the 3-by-3 Message Matrix
• Building consensus using specifics, examples, anecdotes and metaphors

Constructively feeding forward for improving performance

• Positive before negative – techniques for delivering constructive criticism
• Encouraging others to achieve more than they thought they could

Selling ideas to hostile or sceptical counterparties

• Influencing decision-makers by anticipating dreaded questions
• Preparation and follow-up – the alpha and omega of getting results

Courageous conversations with subordinates and peers

• What is creative conflict and when should it be deployed?
• How to relay difficult, even painful, messages with empathy and positivity

Lion-taming: dealing with big egos and power struggles

• Strategic communication to manage expectations and build allegiance
• Understanding when and how to stand your ground

Enrolment

To reserve your place, please contact Sofia Ehrenstrahle on sofia@ecdinsight.com or +44 207 645 4000

£650 per participant for the two-part programme. Fee includes a comprehensive course manual, two books and all other learning materials.

Fees do not include VAT.

Programme leaders

Helen Lucas

Helen is one of Europe’s leading communication coaches, having worked with hundreds of senior professionals in banking, marketing, law and other sectors since 1999. Her deeply empathic style is combined with an incisive approach that helps clients swiftly get to the heart of the matter. She has a background in financial journalism and media management in London and New York.

For full biography please go to Helen Lucas

Fiona Lehane

A London-based learning and development specialist, Fiona’s dynamic and engaging approach has helped several of Europe’s biggest firms develop their leaders. Fiona has an MSc in Occupational Psychology and her professional background includes two years as director of Talent Management at Lehman Brothers.